We value our customers’ feedback, so please share your own experience with our company on this page!
After those July weeks of hot, dry weather, the first rain was heavy and our roof started leaking. We called three roofers, and chose Parent Roofing. Since we were leaking, he put our job ahead because of the leaks. The job was finished in five days. His price was competitive. No middleman estimator, just a master roofer and his 5 man experienced crew. We are totally satisfied with the job well done, including new eavestroughs. We learned a lot about roofing from Paul who obviously cares about his family business.
Right Company this Time!
I had a leak in my roof. Another company said they could fix it and didn't. When I finally called Paul, they went through step by step to deal with all my problems, making them right, and getting the job done in a professional manner. The entire crew treated my home like it was their own. When they were done, they cleaned everything up, and no one left until the site was pristine. I would recommend them to anyone. They are not the cheapest, but you get what you pay for. This time I paid a little more, but I definitely am going to get my money's worth. Thanks Paul and your whole team.
Very Professional, Courteous, and Reliable
This is the second house I’ve used Parent Roofing for. They are a no BS type of business; very professional, courteous, and reliable. They weren’t the cheapest quotes we received but I’m a firm believer that you get what you pay for. Paul and his crew explain everything to you and in detail. I would recommend this company to anyone, both in my personal and professional network.
Finally Found the Experts
After trying to deal with another company with disastrous results, I finally found the experts. If you need a new roof, look no further than Parent Roofing. Calls were returned immediately, a visit followed within a few hours and my million and one questions were answered with a smile. The crew was friendly and professional and the foreman, Paul kept everything running smoothly. The work was completed in one day. No one left until the site was cleaned up.
My next roof will definitely be done by this company.
The Workers Were Professional
We are pleased with the service you provided to us. We would recommend your business to others. The workers were professional. Everything was explained in detail.
- Diana and Ted K.
Thank you, Paul and crew for doing an awesome job. The roof looks absolutely lovely.
I Chose the Right Company
Hey Paul, just a quick thank you for taking care of my problems (things that are out of your control can happen). It confirmed to me that I chose the right company.
Wonderful Job on My Roof
Hi, Paul and crew. I would like to thank you guys for a wonderful job done on my roof and how quickly you came to do it. The guys working on the roof were very nice and Paul helped me select the right colour for the roof, too. It looks awesome. Even my yard was cleaned up after they were done. Thank you.
- Mrs. Weir
We Hired a Great Company
After having a general contractor and another roofing company jerk us around, we called Parent Roofing on the recommendation of my father-in-law who had just had his roof done by Parent. They came out quickly and did a great job, even suggesting improvements and carefully explaining why they were recommending the improvements. Their bid was comparable to other companies. They stuck to their bid and kept us in the loop regarding any additional improvements. Neighbors who saw their truck in our yard commented that we'd hired a great company!
- Erin L.
Would Recommend Them to Anyone
I recently needed my house, garage and shed roof done and was more than happy with calling Parent Roofing. They have been my go to roofing company for five roofing jobs over the years. When I do
check any other roofers I always come back to Parent Roofing. They haven't been in business for seventy five years by doing shoddy work. I was again very pleased with the work done. I have an in-ground pool near my garage and Paul put his best man who also happens to be named Paul on the job so as to prevent any pool damage. They were very professional and explained all work that needed to be done. I would recommend them to anyone. I have even call Parent Roofing for my son who is in need of a new roof.
- Larry H.
Prompt and Exceptional Work
Parent Roofing, there is a reason why a business lasts for more than 75 years! When you don't have to worry about the craftsmanship and quality of materials used for your roof! They started promptly and finished in good reasonable time! The cleaning up process was exceptional and thorough! I would recommend Parent Roofing to others!
- Mario I.
A Professional Team, From Beginning To End
We recently had our roof replaced as well as eaves troughing. They did an awesome job and it looks great! Paul kept me informed about every detail, every step of the way. His team was prompt, on time, very professional and everything was thoroughly cleaned up when they were done. From start to finish, no detail was overlooked. I highly recommend Parent Roofing to everyone, without hesitation.
- Penny C.
This Company Does Outstanding Work
When I decided to have my roof done, I checked the web for the oldest roofing company in the area and found Parent roofing. I called Paul Parent and asked if he could come out to have a look (that was on a Saturday). He was at my house within half an hour. He then returned with his Supervisor, Paul, two hours later to have a look at what needed to be done. The work commenced the following Monday. I had my roof and my eavestroughs done. Everything was done in an utmost professional manner. My special thanks go out to Paul the Supervisor. The site was left cleaner than it was before. No need to call anybody else. Top notch job at a fair price.
- Horst J.
Only Call You Need to Make
We had just moved from Parry Sound to our 3,000 sq/ft dream home in Welland. Within a month the place started to leak like a sieve. We called 4 contractors in the area and chose Parent Roofing because of the quick response, the quoted price, and other testimonials. Thank goodness we did. The job was prioritized and by the end of the next day we had a dry home again. Paul and his crew were completely professional, from the initial call to the second they locked the gate behind them when the job was completed. They even took extra care to make sure our 5 month old puppy stayed locked in the yard, and had nothing to chew on that she shouldn’t. Thanks Paul, you took a load of stress off us...and thanks for the advice on other reputable contractors in the area. Please use our home as a reference whenever you like.
- Peg P.
Stands Behind Quality & Craftsmanship
After receiving numerous quotes for a new roof, I had the pleasure of meeting with Paul Parent. Not only was his quote very competitive, he took his time explaining in detail all of the nuances and care he and his team would take with my somewhat complicated roof. He was kind and forthright, which gave me a sense of ease going forward with Parent Roofing. The work was completed efficiently and the extra mile was taken to ensure that the craftsmanship was never compromised. The new roof and eavestroughs have brought my character home back to life! I feel confident in recommending both Paul and his team at Parent Roofing for anyone looking for a company that stands behind its quality and craftsmanship in their roofing experience.
Thank you again Paul,
On Time and On Budget Roofing
Parent Roofing recently completed a complete roof including garage for us. Paul was very helpful in completing the estimate process and walked us through all the aspects of the job and what was going to take place. His communication skills and advice were excellent. His guys showed up on time and through all of the installation were very professional even to the point of communicating what was going to take place with neighbours on both sides of the property. The whole job was done in a very professional manner and completed on time and within budget. Very pleased with the job. Many thanks to Paul and his guys.
- Tom S.
A Great Roofing Company
I thought I’d pass on this to you...
Frank D., Home Hardware - just sent me an email to say that my roof looks great and that Parent is a great roofing company.
Just an FYI - but I had no doubts at all.
Quick Response Time and Attention to Detail
This is to comment on the supply and installation of eaves, downspouts and gutter guards recently done. Your response to my quotation request was quick, professional and easy to understand. The site visit to our house also finalized material, colour and any minor concerns. Once you received the go-ahead, the installation team was measuring, cutting and in four hours, the job was done. Thanks again for your attention to detail and your team’s excellent, safe work!
- The Volpattis
Job Done Promptly and No Mess
The eavestrough on our house needed replacement as they were 25 years old and leaking at most joints. We called several companies for quotes and Parent Roofing responded in a timely manner with a fair estimate. Paul was very easy to deal with and kept an open line of communication from the first contact we made until completion of the project. The job was done promptly, there was no mess when the crew departed and we are very pleased with the results. We would highly recommend Parent Roofing.
- Dalton F.
Knowledge.....Professionalism....Getting it Done Right the First Time
When it comes to your roof, Parent Roofing is your choice.
- Tony C.
This is the second roof we had done by Paul. The first was 22 years ago. They spent time with us choosing the right shingles. The crew did an expert job making sure the valleys, air vents and sky lights were properly fitted and protected. The whole job was done professionally and done fast. The crew was courteous and spent time cleaning up, especially taking care not to damage our gardens.
- Rick and Mary Lou S.
Professional and Thorough Team
Thanks for the great job and giving us the peace of mind we need going into the winter time and for many years down the line. You guys were the first ones out to quote and priced the job competitively. Your team is professional and I appreciate the thoroughness and attention to detail with the work being completed pronto with minimal disturbance to the neighbourhood. More importantly the roof looks great and Santa will have a nice new landing pad. I am going to go admire the roof once more now.
- CJ, Kristina and Westley I.
Professional Crew; Thorough Cleanup
Hello. Just a note re: the replacement of the shingles on our home in Fenwick.
The crews worked very professionally – there never was any doubt about what to do and the execution of the job was fast and thorough. We have had no indication of water in the house, so I believe that the work done was correct and will last for a very long time.
The crews were very respectful of our property and the cleanup was thorough.
Thanks very much for a great job done for us.
- Dave S.
The Final Product Was Perfect!
I just want to thank you for all the hard work you and your staff did at my mother’s home. I can’t say enough about how impressed I and our family were with your professionalism and honesty. The way you explained from the start how the project would take shape was truly refreshing. The final product was done just the way you explained it from the start and it was perfect!! We put our mother’s home in your trust and you took care of her perfectly; we thank you for that. Thank you again for a job well done but done with pride. It will be my pleasure to recommend you to friends and family....Thank you again!
- Nick M.
Great Work and Excellent Pricing
Paul, we think:
A good parent
We’re proud to be part of the Parent family.
Thanks for the great work and excellent pricing.
- Paul and Ruth P.
Job Well Done
Hats off, guys, to a job well done on the roof and the carport. We are very happy with the end result.
- Richard and Sandra G.
Exceeded Our Expectations
Hi Paul. We just wanted to tell you how pleased we are with Parent Roofing. We have had many dealings with various contractors and their employees since moving into and renovating our home. You not only met, but exceeded our expectations. The work was completed much faster than we had anticipated. The roofers were completely respectful of us and our property the entire time they were here. The size of the crew was amazing; and we were impressed when they showed up to work on Saturday. Every one of them were by far the nicest, fastest, and cleanest workers that we have had do any kind of work here; they all gave the impression that they enjoy and take pride in their work. The cleanup was exceptional.
We would not hesitate to recommend your company to our friends, and please do not hesitate to give our name as a reference.
- John and Kathy C.
Thank You for the New Roof
Just a brief note of thanks to all the staff at Parent Roofing who were involved in the installation of a new roof at my home in December 2014.
From a detailed explanation of what the job would entail to the successful completion of a quality new roof, every step was handled with courtesy, punctuality and professionalism. I certainly will not hesitate to recommend Parent to anyone in the market for a new roof.
- Susan E.
Fair Competitive Quotes
Thank you so much for the recent roof replacement on our home, Concord Street Fonthill.
From the time we contacted your company, you arrived to assist us with the leak from the storm.
You provided a fair competitive quote, including guarantee. Work began within a few days and all completed within 2 days.
Your work crew and foreman were helpful, very professional and had great work ethic. They worked very hard and completed the job within our time frame.
The roof looks wonderful, the yard and site all cleaned up. One would never know a total roof replacement had occurred.
Pleasure doing business with you and the Parent Roofing crew. I would not hesitate in recommending your company.
- Donna and Rick M.
The Only Roofing Company I Call
Parent Roofing is the only company I call when I need to do a renovation on my home. Their down to earth integrity and perfectionist craftsmanship makes it an easy call to make. As a first-time homeowner I have benefited greatly by their decades of expertise. Paul will often think of things I don’t, and the end result is always more beautiful and functional than I originally imagined. The best part, is they work so efficiently and carefully that I never feel like I even have to be home when they are here – I trust their entire crew. Always professional and very friendly and they always leave the place tidy when they are done.
- Charlotte C.
I wanted to send a quick note of thanks for the terrific job you and your crew did, replacing my roof. It looks great and was all done in 2 days.
Your crew also did a great job of cleaning up after the job was completed.
Your company certainly lived up to the recommendation and positive reference I received. I will not hesitate to pass your name on to my friends, should they require roof work.
With sincere thanks,
Attention to Detail
We were extremely pleased with the workmanship and attention to detail displayed by everyone who applied their skills in the completion of our roofing project. The team was respectful of our hardscape and went out of their way to avoid damage to our shrubbery. After the job was completed the cleanup was carefully done. We appreciated that Paul monitored each phase of the work and treated our home as if it was his own.
- The Wallaces
Our Leaky Roof Rescue
Paul Parent and his crew came to our rescue. We had tried to get our leaking roof replaced for 2 months. It wasn't a large or complicated roof but we couldn't get anyone to replace it. Paul was professional yet friendly. He helped us choose the colour for the roof and we are happy with the choice. The crew worked efficiently and cleaned up thoroughly. I wish we had called him sooner.